At Vertex, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. This Policy also explains how we use cookies and similar technology on our website.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
What Information Do We Collect?
Vertex (“Vertex”, “we” or “us”) collects
Identity and Contact Data: includes full name, email address, username or similar identifier we collect when you create an account with us, given us feedback or leave a review.
Aggregate information concerning what pages users access or visit,
Information volunteered by the user (such as survey information and/or site registrations) and
Information related to your use of the site, including IP address, geographic location, and date and time of your request.
How Do We Use the Information?
Vertex use collected information for the following purposes:
To fulfill a contract or take steps linked to a contract such as processing your registration on our website or sending you information about changes to our terms or policies;
Where it is necessary for purposes, which are in Vertex or third parties’ legitimate interests such:
To provide the information or content you have requested,
To contact you about our programs, products, features or services,
For internal business purposes such as identification and authentication or customer service,
To ensure the security of our website, by trying to prevent unauthorized or malicious activities,
To enforce compliance with our terms of use and other policies,
To help other organizations (such as copyright owners) to enforce their rights, and
To tailor content, advertisements and offers for you or for other purposes disclosed at the time of collection. If you do not wish to receive information about our programs, products, features or services, you may send an email to us at? support@vertexprime.org
Where you give us consent: such as
Where you ask us to send marketing information to you via a medium where we need your consent;
Where you give us consent to place cookies and to use similar technologies; and
On other occasions where we ask you for consent, for a purpose which we explain at that time.
Where we are legally required to do so. We may also provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights, or to protect the rights, property or safety of visitors of the website or the public. In those instances, the information is provided only for that purpose.
How Do We Share Your Information?
We do not share or sell your personal data to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
We transfer information about you if Vertex is acquired by or merged with another company. In this event, Vertex will notify you before information about you is transferred and becomes subject to a different privacy policy.
Our suppliers and services providers, including other companies in our group, who perform certain business services for us and act as “processors” of your personal data on our behalf
We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
We provide such information to third parties who have entered into non-disclosure agreements with us.
We provide such information to a company controlled by, or under common control with, Vertex for any purpose permitted by this Privacy Policy.
Cookies and Web Beacons
A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies are required to use some Vertex services. Vertex and its ad management partners (“Ad Partners”) use cookies to record current session information
Our Ad Partners may also from time to time use web beacons (also known as Internet tags, pixel tags and clear GIFs). These web beacons are provided by our Ad Partners and allow Ad Partners to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the Ad Partners. Web beacons enable our Ad Partners to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our Website.
With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
Data Storage
Vertex use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required running Vertex. Vertex own the code, databases, and all rights to the Vertex application.
Security
We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel may gain access to your personal information despite our efforts. You should note that in using the Vertex service, your information will travel over the Internet and through third party infrastructures which are not under our control.
We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Retention of Your Personal Information
We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Information about you that is no longer necessary and relevant to provide our services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to Vertex, such as statistics related to the use of Vertex website.
Children
The Vertex service is not intended for children under the age of 16, and we do not knowingly collect information from children under the age of 16.
Children aged 16 or younger should not submit any personal information without the permission of their parents or guardians. By using the Vertex service, you are representing that you are at least 18 years old, or that you are at least 16 years old and have your parents’ or guardians’ permission to use the service.
Consent to Worldwide Transfer and Processing of Personal Information Vertex is the trading name of Vertex international Limited located in Republic of Ireland. If you are not located in the United States, by accessing the website and providing personal information through it, you agree and acknowledge and consent to the collection, maintenance, processing and transfer of such information in and to Republic of Ireland and other countries and territories. These other jurisdictions may have different privacy laws from your home jurisdiction and provide different levels of protection of personal information. Vertex do have processes and procedures in place to provide adequate levels of protection to protect the transfer of data from the European Union. You agree that the terms of this Privacy Policy will apply and you consent to the transmission and processing of your personal information in any jurisdiction.
EU and EEA Users’ Rights
If you are habitually located in the European Union or European Economic Area, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances you may have the right to the portability of your data. You can also ask us to not send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. Transactional account messages will be unaffected if you opt-out from marketing communications.
Complaints
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority, although we hope that we can assist with any queries or concerns you may have about our use of your personal data.
Your Privacy Rights
Vertex users who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please email us at support@vertexprime.org with the subject line “Request for Privacy Information”; we will send you a reply e-mail containing the requested information.
Changes
Vertex may periodically update this policy. We may notify you about significant changes in the way we treat personal information by placing a prominent notice on our website so please check back occasionally to ensure that you agree with the changes. If you do not, do not use the website or its services.